> ## Documentation Index
> Fetch the complete documentation index at: https://help.privy.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Set up a Split Flow
> Further personalize your customer journey with Split Flows.
A Split Flow allows you to deeply customize your subscribers’ journey through an automated email series, based on their contact attributes. For example, if you’d like contacts in your VIP segment to receive a higher discount than other customers in a Purchase Follow-Up Flow, you can split your Flow to separate their emails from the ones sent to non-VIP customers.
## Add a Split Flow
To create a Split Flow:
* Head to your [Flows](https://dashboard.privy.com/flows) and either create a new flow, or select an existing one to access the Flow builder.
* Click the **plus sign** where you’d like the Split to take place in your Flow.
* Select **Split Flow** from the menu.
If you’re adding a Split Flow in the middle of existing emails or time delays, you’ll be asked whether you want to move those remaining actions to the **Yes** path or **No** path of your Split.
## Choose an Audience Condition
Once you add your Split, you’ll be required to choose which conditions you’d like to divide your audience up by.
To add your audience conditions:
* Click **Add condition** on the right.
* Select 1 or more condition(s) from the menu, **Confirm**, and **Apply**.
Once you add a Split Flow condition, your contacts will be sorted into the **Yes** path if they meet the criteria. If they don’t meet the criteria, they will be sorted into the **No** path.
## Customize your Split Flow
Once you’ve added your Split Flow and set your condition(s), you’ll be able to add and manage emails, text messages, time delays, Tag Contact actions, and even additional Split Flows to both the **Yes** and **No** paths. This gives you full control over which messages are sent to each audience.
## Removing a Split Flow
To delete a Split Flow:
* Select the Split you want to remove.
* Click the trash icon to the right on the Split.
**Note:** Removing a Split Flow means that one of the two paths, along with the actions associated with it, will be deleted from your Flow.
* Select which path you’d like to delete: the **Yes** path or the **No** path.
Once your Split is deleted, you’ll go back to having one path in your Flow.
If you have any questions about how to use Split Flows, feel free to contact your Customer Success Manager or our Support Team at [support@privy.com](mailto:support@privy.com).